Microsoft Cloud Solutions

why cloud solutions

Achieve unparalleled productivity and security with Microsoft Cloud Solutions.

Provide customers with an effective and simplified digital experience, increase customer satisfaction and achieve profitable growth. Create an integrated workflow with Microsoft Power Platform and lead your customer delivery experience.

Accelerated transformation
Major cost savings
High accuracy
ISO 27001 compliant data security
Improved productivity
Automated workflows

People

Engagement

Microsoft Power Platform enables customer and employees to stay connected throughout the customer life cycle.

Process

Optimisation

Microsoft Power automate enhances effective and efficient processes by orchestrating workflow across departments.

Product

Speed

Microsoft Power Apps can deliver web and mobile friendly digital solution in no time.

Platform

Scalability

Organisations can consistently and securely deliver digital experiences across departments for all workloads.

Microsoft Cloud Solutions

Quick wins

Customer bookings

The customer experience value quotient measures desired outcomes vs undesired outcomes. Make it easy for customers to set appointments from your website. Microsoft appointment booking functionality can be built straight out of the box and shows true staff availability and updates instantly.

Avoid bottlenecks

In the age of information speed to market is of significant importance. A humming workflow system establishes cadence and assures that the the task is never waiting and work progresses effectively and efficiently across teams. Microsoft Power Automate workflow rules can be setup to create automation across different software applications.

One source of truth

Numerous software applications can lead to multiple data sources creating duplication of data entry and introduce data errors. Microsoft Common Data Services can create a single data layer that can feed multiple software applications, giving a seamless digital experience for customers and staff.

Document management

51% of employees avoid sharing documents because they can’t find them or it would take too long to do so, according to an Igloo 2020 State of the Digital Workplace report. Microsoft SharePoint enables a business to create an enterprise grade, secure Document Management System quickly and easily with automation built in.

Customer portal

A study conducted by Dimension Data found that 73% of customers prefer to use a company’s website, instead of using social media, SMS and live chat for support. With Microsoft Power Apps you can create modular functions and publish them on customer and partner website/ portal. The modularity allows for minimum viable product rollouts and enables business to add functionality with minimum time and resource.

Regulatory compliance

It is imperative to protect your data, your network, your customer information, and your reputation. With Microsoft the data is secure with ISO-27001 grade. Data monitoring and audit is out of the box.

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